Terms & Conditions
Cancellations: Tuxedo Park B&B is an exclusive property where every guest reservation is both important and special to us. We understand that changes in plans, emergencies, or other circumstances out of your control may cause you to need to cancel your reservation. Cancellations occurring more than one month prior to your check-in date will be given a 100% refund of your deposit or paid in full reservation. Cancellations occurring 4-29 days prior to check-in will receive a refund less a $35 processing fee. In the unlikely event that you must cancel with less than three (3) days* notice, shorten your stay or check out early, please understand that we must ask you to take responsibility for your entire reservation. If we can re-book your room(s), a full or partial refund will be made.
*A 30-day cancellation notice is required on whole house bookings and for some holidays and special events*
Check In/Out: Check in time is 3pm, check out time is 11am. If you need to check in earlier or check out later, please let us know and we will do everything possible to accommodate you.
Children: Tuxedo Park STL is not an environment suitable for children under the age of 12. If you are traveling with children and extended family, please inquire about whole Inn booking. Children are not permitted to eat in any of the guest rooms; not complying will result in additional cleaning fees.
Lost and Found: We are not responsible for any items left behind after your departure. If you believe you have left something, please contact us and we will keep an eye out for it and or make arrangement for its return to you.
No-Shows: Guests who do not show up on their reserved date without notification will neither receive a refund nor be allowed to use their payment to re-book. Guests may always make a new reservation at the available rate for the date(s) selected.
Noise: Tuxedo Park STL is in the heart of a residential neighborhood. Please be mindful of other guests and the neighbors. We ask that loud outdoor activities cease at 10pm. Guests can use the patio, upper and lower decks after that time but no music or other loud noise will be permitted.
Occupancy: City ordinance limits occupancy at Tuxedo Park STL to 8 guests.
Parking: For individual room rentals, we offer interior garage parking for automobiles. Please inform us if you are driving a large profile vehicle so we can make appropriate arrangements. Parking is at your own risk.
Payment: A 50% deposit must be made at the time of your reservation unless otherwise negotiated. If you are buying accommodations as a gift, please call.
Pets: In an effort to meet the expectations of all of our guests, pets are not welcome at Tuxedo Park STL. If you enjoy pets, please inquire about the pets on the premises. They love visitors as much as we do. A certified pet sitter is available in the neighborhood with advance reservations. Please call for details.
Smoking: Smoking is not permitted in the building. Smoking inside will result in an additional $200 cleaning fee. You may smoke on the NE corner of the property; this location prevents smoke from re-entering the building and neighboring properties. Please use the receptacle provided at all times.
At Tuxedo Park STL, we are dedicated to protecting your privacy and safeguarding your personally identifiable information.
The personal information we collect during the registration process is to satisfy credit card security protocol and to be able to remain in contact with you up until your stay with us. You will be able to opt out of future communications if you wish after that time. We will also ask for photo identification at check-in for the safety of our family and guests. This information is never shared with third party vendors. The building is equipped with Wi-Fi so if you choose to not have your location noted, please turn off your google and Facebook locators on your cell phone, iPad and laptop. Tuxedo Park STL will never post photos of guests or reference specific guest names in social media posts and blogs. We ask that you respect fellow guests and not post images of or names of fellow guests on your personal sites without their expressed permission.
Credit Card Security
At Tuxedo Park STL, we take security seriously. When guests make a reservation using a credit card we use every precaution to safe guard that information. Your credit card information will be encrypted at the time of your online reservation and will not be stored onsite. A swipe and chip reader credit card terminal is available for the purchase of additional add-on packages, gift certificates and souvenirs.
Tuxedo Park STL may amend this Privacy Statement from time to time in order to meet changes in the regulatory environment, business needs, or to satisfy the needs of our guests and strategic marketing partners.